FAQ on Use of AI and Data Protection

A. Transparency

How is AI used in Finder, and does the software make recommendations?
Finder uses AI to identify and suggest talent profiles based on human-entered inputs such as job descriptions, skills, location, or language.
AI is not used to rank, recommend, or exclude profiles autonomously, nor to make shortlisting or hiring decisions.
All sourcing, shortlisting, and hiring decisions remain fully human-led.

B. Bias & Fairness

What steps does FOUND take to prevent bias in the use of AI?
Finder’s AI supports human decision-making and follows clear fairness and transparency principles:

• Fairness: Only human-defined, transparent criteria are applied — never hidden or sensitive filters.‍
• Inclusiveness: Flexible search parameters encourage diverse and representative sourcing.‍
• Accountability: FOUND continuously reviews Finder’s systems to ensure ethical, compliant, and responsible use of AI.

C. Explainability

Can users understand why a profile appears in search results?
Yes. Finder uses transparent, human-entered criteria - such as required skills, experience, or role relevance - to surface candidates.
Users can always see which attributes made a profile appear, ensuring clarity and trust in every search.

D. Data Privacy & Protection

How does Finder ensure compliance with GDPR and data privacy standards?
Finder is designed with privacy and data protection at its core and fully complies with the General Data Protection Regulation (GDPR).

Our approach includes:

• Lawful data sources: Only publicly available, user-provided, or trusted third-party data is processed.
• Provider due diligence: FOUND vets every provider to ensure a valid legal basis and strong privacy controls.
• Purpose limitation: Personal data is used exclusively for talent sourcing.‍
• Security by design: Data is encrypted, access-controlled, and continuously monitored.‍
• User control: Individuals may request access, correction, or deletion of their data at any time (“right to be forgotten”).

Privacy and data protection are foundational principles in how FOUND builds and operates Finder - ensuring that users can source talent confidently and lawfully.

E. Human Impact & Decision

Does Finder make sourcing decisions autonomously?
No. Finder is an assistive AI, designed to support human recruiters.
It never replaces human judgment or makes independent decisions.

F. User Consent & Opt-Out

Can individuals opt out of having their data processed?
Yes. FOUND respects every individual’s right to privacy.
Data subjects may request access, correction, or deletion of their information in accordance with GDPR and similar regulations.

G. AI Governance

How does FOUND ensure governance around the use of AI?
Finder’s AI is assistive, explainable, and human-supervised.
Governance is managed internally by FOUND’s compliance team and externally by legal advisors to ensure ethical standards, transparency, and compliance with all applicable laws.

H. Data Sources

Where does FOUND obtain the data used in Finder?
Finder processes only:

• Publicly available data
• Data provided directly by users
• Data from vetted third-party providers under strict Data Processing Agreements that ensure GDPR compliance and lawful processing.
  

I. Data Security & Hosting

Where is data hosted, and how is it secured?
FOUND hosts all infrastructure on trusted cloud providers within the European Union.
We apply rigorous legal, technical, and organizational safeguards, including:

• European data residency: All customer data stored within the EU jurisdiction.‍
• Secure infrastructure: Encryption at rest and in transit, network isolation, and continuous monitoring.‍
• Controlled access: Limited to authorized personnel with strict authentication and access management.
• Security by design: Privacy and security embedded in every stage of development.‍
• Reliability and backups: Redundant systems and regular backups ensure high availability and continuity.